About Me
Hi! I'm Cass, a computer science fresh graduate
equipped with excellent academic and extracurricular track records.
My main focus is on the areas of data, AI/ML and intelligent systems.
Grounded in my faith as a follower of Christ, I also happen to be an amateur cinephile (trying to be), a lowkey fan of IU, and might be one of the most unserious INTJs you'll ever meet (I laugh too loud sometimes...).
Explore this site to find out more about me!
Education
Experience
Skills
- ASIA PACIFIC UNIVERSITY OF TECHNOLOGY AND INNOVATION
Bachelor of Computer Science (Intelligent Systems) with honours
2020 - 2023
CGPA: 3.97/4.00
Courses: Artificial Intelligence, Object-Oriented Development, Data Analysis, Data Structure, Big Data Analytics - SMK SERI SERDANG
Malaysian Higher School Certificate (STPM)
2018 - 2019
CGPA: 3.59/4.00
Courses: Physics, Mathematics, Chemistry, General Studies
- MAXIS BERHAD
Robotic Process Automation (RPA) Business Analyst
Feb 2024 – Present
Technical Skills: UiPath, Power Automate, Intelligent OCR, Automation DevOps, VB .NET, Python, vSphere VM Management
Soft Skills: Process Analysis, JIRA Project Management, Stakeholder Collaboration, Cost Optimisation- Led and managed end-to-end automation projects/enhancements, overseeing process assessment, requirements gathering, solution design, development, testing, deployment, orchestration, and post-production support for 15+ processes across five divisions in 1.5 years.
- Built automation code with best practices and maintainability in mind, ensuring solutions were scalable, robust, and easy to support. Covered platforms including Salesforce CPQ, in-house platforms, Amdocs CRM, and Microsoft Apps.
- Delivered automation solutions achieving up to 90% reduction in manual fulfilment for Enterprise and Contact Center, saving over RM1 million in operational costs.
- Explored and adopted AI capabilities (e.g., intelligent OCR – expanding automation coverage by 85% and processing 500+ bills monthly). Evaluated tools such as UiPath Healing Agent and Agentic AI to strengthen intelligent automation.
- Developed and maintained documentation, FAQs, and guides; served as main PIC for onboarding and continuous support of citizen developers and interns. Managed task tracking in JIRA and internal trackers.
- Spearheaded infrastructure optimisation initiatives, including version upgrades, server setup, bot runtime optimisation, and budget management. Optimised bot licensing costs by converting unattended to attended operations, reducing costs by 80% without compromising core capabilities.
- MAXIS BERHAD
Robotic Process Automation (RPA) Intern
Aug 2022 – Nov 2022
Skills: UiPath, Python, Figma- Handled RPA User Change Requests and RPA bot development and enhancement use cases, completing 5 UCRs and 1 new use case in 16 weeks.
- Developed, supported, and monitored RPA bots and their scheduled runs.
- Provided support for use cases involving ML model implementation.
- Designed the RPA division’s first mascot to increase awareness of RPA within the organisation.
- TECHNICAL SKILLS
Languages: Python, Java (Proficient), C++, C#, HTML, CSS, JavaScript (Intermediate)
Areas: AI/ML, Computer Vision, Recommender Systems, RPA
Software: UiPath, Figma - RELEVENT SKILLS
Languages: Chinese, English (Native); Malay, Cantonese (Fluent); Korean (Intermediate)
Certifications: UiPath RPA Developer Foundation, MUET Band 5, ABRSM Grade 5 Piano and Music Theory
Others: Photography, Video Editing
